Shipping Policy

🚚 Shipping Policy

Effective Date: [01/01/2025]
Welcome to Alora Jewels – where luxury meets reliability. We are committed to delivering your orders quickly, securely, and with care.

📦 Order Processing Time

  • All in-stock orders are processed within 1–3 business days.

  • Customized or made-to-order items may take 7–14 business days for crafting before shipping.

  • You will receive a confirmation email once your order is placed, and another with tracking details when it’s shipped.

🚚 Shipping Within India

  • Standard Shipping: FREE for all prepaid orders

  • Estimated delivery: 3–7 business days depending on your location

🌍 International Shipping

  • We offer worldwide shipping via trusted courier partners (e.g., FedEx, DHL).

  • Shipping costs vary based on destination and will be calculated at checkout.

  • Estimated delivery: 7–15 business days

  • Customs duties or import taxes (if applicable) are the customer’s responsibility.

🔍 Tracking Your Order

  • Once your order is shipped, you will receive an email and/or SMS with a tracking number and a link to monitor the delivery in real time.

💎 Packaging & Insurance

  • Every piece is securely packed in our signature jewelry box with care instructions and authenticity certificate (if applicable).

  • All orders are fully insured during transit — your purchase is protected until it reaches your door.

🕒 Delays

We strive to deliver on time, but delays may occur due to:

  • Weather conditions

  • Customs clearance (for international orders)

  • Public holidays or unexpected carrier issues
    If there’s any delay, our support team will keep you informed.

📩 Need Help?

For questions about your order or shipping, contact us at:
📧 [alorajewel11@gmail.com]
📞 [Optional: +919737631380]